careers for the automotive and transportation industries

Home Posts tagged "Service advisor training"
formats

How Grads of Auto Service Advisor College Can Build Trust With Their Clients

June 7, 2018

When clients bring in their vehicles to a repair shop or garage, they’re already full of questions, concerns, and hesitation. In fact, 86 per cent of clients bringing in their cars feel they are being charged too much for parts and repairs, while 70 per cent are concerned that they might be overcharged before even

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on How Grads of Auto Service Advisor College Can Build Trust With Their Clients  comments 
formats

4 Things to Know About Work Orders When You Become a Service Advisor

May 3, 2018

As a service advisor, you’ll be the bridge between the client and the mechanic, and that means effectively helping clients understand what kind of work needs to be done on their vehicle. A work order—sometimes called an auto repair invoice—is a document that can help keep track of a repair, which will often be broken

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on 4 Things to Know About Work Orders When You Become a Service Advisor  comments 
formats

Career Opportunities After Service Advisor Training: What It’s Like Working as a Service Manager

April 5, 2018

Have you ever wondered who holds the responsibility for maintaining customer satisfaction with an automotive shop or the service department of a dealership? That role falls to auto service managers. In addition to keeping clientele happy, this position holds a number of key managerial responsibilities. These include, for example, managing a marketing plan, a budget,

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on Career Opportunities After Service Advisor Training: What It’s Like Working as a Service Manager  comments 
formats

Stressing the Importance of Used Car Inspections When You Become a Service Advisor

March 22, 2018

It’s no secret that most cars plummet in value as soon as they start to be driven. For buyers hoping to get the best deals on quality vehicles, then, there’s nothing quite as compelling as a used car that’s in good shape. The problem, though, is that even if a car looks good on the

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on Stressing the Importance of Used Car Inspections When You Become a Service Advisor  comments 
formats

Upselling Auto Repair Services: What Automotive Service Advisors Need to Know

September 7, 2017

Some auto professionals live by the idea that if you don’t ask, you don’t get, and aren’t afraid to encourage customers to purchase additional services. Others, though, might feel nervous about upselling services and shy away from offering customers additional repairs. It’s possible, however, for an automotive service professional to approach upselling in a way

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on Upselling Auto Repair Services: What Automotive Service Advisors Need to Know  comments 
formats

How Service Advisors Can Increase Customer Loyalty

June 8, 2017

When it comes to your customers, loyalty is everything. While the numbers out there vary, the vast majority of professionals agree that obtaining a new customer is much more expensive than keeping a previous one, and previous customers are much more likely to purchase from you than a new customer. As a result, making an

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on How Service Advisors Can Increase Customer Loyalty  comments 
formats

4 of the World’s Top Auto Shows for Students in Mechanic Training Schools

March 9, 2017

Auto shows are huge events in the automotive industry. Like the Oscars are to movies and the Stanley Cup Playoffs are to hockey fans, auto shows are the industry’s opportunity to pull out all the stops. Whether you’re able to physically attend or not, the weeks following the world’s biggest shows are filled with buzz

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on 4 of the World’s Top Auto Shows for Students in Mechanic Training Schools  comments 
formats

3 Ways Service Writers Can Manage the Stress of a Busy Auto Shop

February 23, 2017

Service writers are the essential link between the automotive shop and the customer. They are responsible for greeting customers, assessing problems, and suggesting solutions. Without a high performing service writer, an auto shop can quickly become chaotic and service will grind to a halt. Therefore, it’s extremely important for service writers to be able to

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on 3 Ways Service Writers Can Manage the Stress of a Busy Auto Shop  comments 
formats

How Grads With Service Advisor Training Can Simplify Car Jargon for Customers

December 1, 2016

Not everyone grasps car terminology easily, and so it sometimes happens that customers walk away from a conversation with their service advisor feeling confused about what exactly is wrong with, or is happening to, their car. As a future automotive professional, you can employ a few tricks when communicating with car owners about what needs

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on How Grads With Service Advisor Training Can Simplify Car Jargon for Customers  comments 
formats

Could Service Advisors Encounter Fewer Mid-Size Sedans During Their Careers?

November 10, 2016

The mid-sized sedan has been a family staple for years. Popular for its functionality, price, and fuel economy, it was a no-brainer vehicle choice for many families. The mid-sized sedan market seemed untouchable for a very long time, and it was accepted as a key option among vehicle offerings. However, over the past several years

Read More…

 
 Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn
Comments Off on Could Service Advisors Encounter Fewer Mid-Size Sedans During Their Careers?  comments