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Understanding Estimates: A Basic Guide for Automotive Service Advisor Students

May 26, 2016

Understanding Estimates: A Basic Guide for Automotive Service Advisor Students Preparing vehicle estimates is a big part of an auto service advisor’s job, and being able to break down the charges in terms that a customer can understand can be crucial to building trust and ensuring repeat business. While the layout of estimates varies, they

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Curious Auto Recalls of 2015: An Automotive Service Technician’s Guide

January 14, 2016

For auto service advisors, particularly those working for in-house maintenance facilities at dealerships, recalls are an important part of the job. As the first point of contact with customers, service advisors need to inform them clearly about why their car is being recalled, advise on precautions they need to take, and address concerns they might

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Above & Beyond: How a Good Automotive Service Advisor Becomes Great

December 10, 2015

Today’s top automotive professionals know it takes more than just technical handiwork to build a successful garage. It’s all about making real connections with every client who walks through the door, offering truly meaningful assistance, and helping members of their communities extend the lives of their vehicles. Developing these skills makes business sense and business’

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Boost Your Automotive Service Advisor Career With These 3 Tips!

October 29, 2015

If you decide to become an automotive service advisor, you will have access to a wide range of job opportunities. For example, you might find work in an independent garage, or perhaps even a prominent car dealership. Wherever you decide to work, your role will ensure that you are the first point of contact for

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