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How Being a People Person Could Give Your Automotive Service Career a Big Boost

August 9, 2018

Automotive service advisors are the middle men between clients and the auto shop team, and help car owners better understand the repair process. A successful auto service advisor needs to go the extra mile for clients, possessing exceptional interpersonal skills and a positive and friendly attitude. A great auto service advisor will make clients feel

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The Benefits of Texting Clients During Your Automotive Service Career

January 4, 2018

Could texting customers be the key to increasing business during your service advisor career? While it might sound simplistic, many independent garages, dealerships, and other auto repair facilities have found that communicating through text has dramatically increased customer satisfaction. Not only that, but it can also help attract younger clientele. The J.D Power 2017 Customer

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Levels 0 to 5: What These Self-Driving Capabilities Mean for Students at Auto Mechanic School

November 9, 2017

Last year, the US Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) officially adopted the Society of Automotive Engineers (SAE)’s automated driving system scale. This is a 0-5 scale that rates vehicles from completely non-autonomous (0) to being completely capable of carrying out any required driving, manoeuvre, or response that a human could (5).

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