Auto Service Operations at the CATI

The Auto Service Operations faculty at CATI offers five first-class career-training programs designed to prepare students for careers as an Auto Body Collision Estimator, Fixed Operations Specialist, Auto Service Specialist, Automotive Service Advisor and Automotive Parts Specialist.

Using interactive media and industry standard software, students in the Auto Service Operations will learn the fundamentals of collision damage repair and damage estimating, and will gain a wide angle view of dealer/store operations and management procedures within dealerships, repair facilities, body shops and retail parts stores.

AUTO SERVICE OPERATIONS PROGRAMS AT CATI TORONTO:

AUTO SERVICE OPERATIONS PROGRAMS AT CATI SURREY:

AUTO SERVICE OPERATIONS PROGRAMS WITH CATI ONLINE TRAINING:

AUTO SERVICE OPERATIONS PROGRAMS AT CATI MONTREAL:

The Auto Service Operations faculty combines classroom theory with practical hands-on training. Upon graduation, students will be able to properly complete a hand written or computerized damage report for an auto body repair shop, insurance company or fleet and rental outlet. They will also be capable of providing excellent customer service, or serving as a liaison with the technicians that service and repair cars.

Courses in the Auto Service Operations faculty also focus on the procedures and methods used to manage a repair or maintenance service from start to finish. This includes communicating with a customer to identify what automotive repair work needs to be done, passing this information on to a technician and managing the entire process to ensure customer satisfaction.