Advanced Automotive Service Advisor Career Training with a Focus on Customer Service!

CATI's Advanced Automotive Service Advisor diploma program will help you focus your customer service abilities and give you the skills you need for an exciting career in the fast-paced, dynamic automotive industry.

Approved as a vocational program under the Private Career Colleges Act, 2005.

Customer Service is a learned skill…

As a Parts Consultant or an Automotive Service Advisor, you will play a key role in ensuring customer service and satisfaction by promoting repeat business. CATI’s focus is to provide you with the skills you need to provide fast, friendly, top-notch service. We’ll coach you on:

• Customer service and customer care
  • Setting expectations
  • Listening
  • Asking the RIGHT questions
  • and so much more!
• Time management to ensure high productivity at the counter and in the shop
• Knowledge in Automotive Systems for communication with customers and technicians
• Conflict resolution
• Effective communication
• Current applicable legislation
• Dealership operations – Your role in the Big Scheme of the business, as well as other’s roles

Auto Mechanic Training Cambridge
Automotive Mechanic Schools Toronto
Automotive Mechanic Careers Kitchener
Automotive Mechanic Job Trends Toronto
Automotive Mechanic Apprenticeships and Trades Ontario
Become an Automotive Mechanic Toronto
Transportation Operations
Dispatch Training
Operations - Safety & Compliance *
Trucking Careers
Automotive Service Advisor
Service Writer
Advanced Specialist Parts Training
Automotive Service Advisor careers
Automotive Corporate Training

CATI does not guarantee employment.