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Successful Speech: Why Clarity is so Vital for Students in Truck Dispatcher Courses

Published on August 23, 2018 by in Blog

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Try and consider how many times during a single day you ask somebody to repeat what they just said. Chances are it happens very regularly because we don’t pronounce words correctly or speak too fast for others to keep up. Transport dispatchers are responsible for relaying crucial work-related information to drivers, thus making sure that this complex network runs as efficiently as possible. Communication errors can prove financially costly.

A strong, clear voice is an important asset for dispatchers. Thankfully it’s a skill that anybody can develop by following the right advice. This blog takes a look at the speaking duties that dispatchers perform, as well as the simple ways to master this craft.

Drivers Should Be able to Clearly Understand a Dispatcher’s Instructions

Time is of the essence in transport dispatching. There’s no opportunity for chit-chat when the headset is on, as you direct drivers to their desired locations. Radio communications systems are constantly improving, but it still doesn’t offer the same level of clarity as a human voice speaking next to you. The distortion carried through the radio makes speech skills even more important for graduates of truck dispatcher courses.

As a dispatcher, you will be communicating information through so many different channels that you don’t want to end up repeating yourself minutes later and wasting precious time. Drivers also have a duty to confirm that they have understood the details correctly. If you get into the habit of enunciating words correctly, you’ll be able to prevent any mishaps after your dispatch courses.

Drivers need clear information to fulfill their daily duties

Drivers need clear information to fulfill their daily duties

Using Your Body to Develop Speech Clarity During Dispatcher Training

You’d be mistaken if you think that speech skills are all about mouth movement. Your whole body is important when it comes to speaking effectively. It’s important to recognize problems with your pronunciation, and work on ways to overcome such problems. One of the most important things to recognize is that your posture has a big say. When you’re crouched over, your breathing becomes restricted and you struggle to develop a speaking rhythm. Many radio broadcasters decide to stand up when they are on-air for that very reason. If that doesn’t sound too comfortable, make sure you’re sitting upright when carrying out your dispatching duties.

You can feel effective speech by placing your hand just below your rib cage. If your stomach muscles are moving while talking, then that’s a good sign that your posture is in good shape. Focus on your jaw as well by making sure that there’s space between the upper and lower teeth when speaking.

Simple Voice Tips for Mastering Communication as a Dispatcher

Newsreaders, whether on TV or radio, are good people to learn from when it comes to effective communication. Pay close attention to their tone and pace when speaking. You’ll notice that they rarely run two words into each other. Their job is about relaying information with clarity, just like a transport dispatcher. Use your smartphone to record yourself speaking and listen back to what you hear. This can help you notice areas of improvement.

Develop your speaking skills by listening back to yourself

Develop your speaking skills by listening back to yourself

Just like your leg muscles before physical exercise, there are muscles in your mouth that need a bit of warming up before they are put to work. As well as helping with enunciation, tongue twisters are also useful stretching exercises, so practice a few of them every day. Keep your mouth hydrated too by drinking plenty of water, and avoiding some foods, like mints, which can induce hoarseness.

Do you want to enroll in dispatcher training to develop all the necessary career skills?

CATI has the expertise to get you on the right track.

 
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