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Could Service Advisors Encounter Fewer Mid-Size Sedans During Their Careers?

November 10, 2016

The mid-sized sedan has been a family staple for years. Popular for its functionality, price, and fuel economy, it was a no-brainer vehicle choice for many families. The mid-sized sedan market seemed untouchable for a very long time, and it was accepted as a key option among vehicle offerings. However, over the past several years

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A History of the Honda Civic for the Automotive Service Advisor

October 20, 2016

Since its debut in 1973, the Civic has developed and changed, but has managed to become Canada’s best-selling car for 18 consecutive years. This type of success doesn’t come easily; Honda’s team has innovated and reworked the car many times over with each new generation. As one of the most popular cars in Canada, it’s

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Understanding Estimates: A Basic Guide for Automotive Service Advisor Students

May 26, 2016

Preparing vehicle estimates is a big part of an auto service advisor’s job, and being able to break down the charges in terms that a customer can understand can be crucial to building trust and ensuring repeat business. While the layout of estimates varies, they all contain the same basic information. An estimate will always

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