CATI Parts Training Service Advisor

A part specialist is found in both the retail automotive stores as well in whole sale parts suppliers. There are also parts specialists in many industries including recreational and transportation.

Get a Career with a Wholesale Parts Organization with CATI's Parts Training!

There are also positions available in the wholesale market for professionals with Parts Training. Canadian Automotive & Trucking Institute’s Advanced Automotive Service Advisor Program includes Parts Training. This all encompassing program allows graduates flexibility in the Automotive Industry.

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Parts Training prepares you for the duties of a Parts Specialist

These duties may include:

• Takes, places, and follows up on orders
• Monitors customer purchases and trends
• Builds relationship with client, owner, manager and employees
• Promotes company products and services
• Advises customer of product changes
• Prepares and updates sales contracts
• Handles warranty issues, returns and labour claims
• Checks and maintains customer inventory levels
• Organizes and participates in customer outreach
• Identifies potential new customers
• Prepares for and calls upon new customers
• Sells to new customers
• Keeps up to date on market opportunities and threats
• Completes call reports, time sheets and expense reports
• Maintains customer information files
• Implements credit and collection policies
• Manages time and scheduling effectively

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CATI does not guarantee employment.